1. Scope of our privacy policy in the Philippines
This Privacy Policy applies to all services provided by Realty ONE Group Philippines, a franchisee of Realty ONE Group, Inc. USA. It outlines how we collect, use, store, and share your personal information in accordance with Philippine laws, including the Data Privacy Act of 2012 (RA 10173).
2. Agreement to our privacy & terms of use
By accessing or using our websites, mobile apps, or services ("Services"), you agree to this Privacy Policy and our Terms of Use. If you do not agree, please discontinue use immediately.
3. How we notify you of privacy policy changes
We may amend this Privacy Policy periodically. Any significant changes will be communicated via our website or through your registered email address. Continued use of our Services after changes take effect constitutes your agreement.
4. Personal information we collect from you
We collect the following categories of personal data:
- Identifiers: Full name, address, contact number, email, date of birth, government-issued IDs (e.g., TIN, PRC ID), license details, etc.
- Professional Information: Franchisee, broker, or agent application details, transaction history, professional credentials.
- Technical Information: Device type, IP address, browser type, usage data.
- Payment Information: Bank account, credit card details (processed securely via third-party vendors).
- Visual Media: Profile photos or property-related media.
- Geolocation Data: If authorized through your device settings.
5. How we use cookies to improve your experience
Cookies help personalize your browsing experience. These include:
- Necessary Cookies – Enable basic functions like login.
- Performance Cookies – Track site usage to improve services.
- Functional Cookies – Remember preferences.
- Marketing Cookies – Serve targeted ads.
- Visual Media: Profile photos or property-related media.
- Geolocation Data: If authorized through your device settings.
You can disable cookies through your browser settings. See www.allaboutcookies.org for more information.
6. Children's privacy & protection of minors
Our Services are not intended for users under the age of 18. We do not knowingly collect data from minors.
7. How we use your personal data & information
We use your personal data to:
- Provide and improve our Services.
- Communicate with you.
- Process transactions and verify identity.
- Analyze user behavior and preferences.
- Comply with legal obligations.
- Prevent fraud or illegal activity.
8. How we share your data with third parties
We may share your data with:
- Affiliates within Realty ONE Group.
- Licensed Brokers/Agents for property-related activities.
- Service Providers (e.g., IT, payment processors, marketing support).
- Government Agencies (when legally required).
- Third-party platforms (e.g., Google or Facebook for analytics/ads).
We do not sell your personal information.
9. Your data privacy rights under RA 10173
Under RA 10173, you have the right to:
- Access your personal data.
- Correct inaccuracies.
- Object to processing.
- Withdraw consent.
- File a complaint with the National Privacy Commission.
To exercise your rights, email: contact@realtyonegroup.ph
10. How we store & secure your personal data
We implement reasonable organizational, physical, and technical measures to protect your data. However, transmission via the Internet is not 100% secure.
11. Third-party links & external website disclaimer
Our Services may link to third-party sites. We are not responsible for the privacy practices of those sites. Review their privacy policies before submitting data.
12. Contact Realty ONE Group Philippines
Realty ONE Group Philippines
28F & Penthouse, World Plaza, 5th Ave, Bonifacio Global City, Manila, 1634
Email: contact@realtyonegroup.ph
Phone: +63 961 025 7672